Privacy Policy

Introduction: At BookingNinja / BookRochester, your privacy is of utmost importance to us. This policy outlines how we collect, use, and safeguard your personal information in compliance with relevant data protection laws, including the General Data Protection Regulation (GDPR).

Data Collection:

We collect information provided directly by you, such as when you create an account, make a reservation, or communicate with us. This can include your name, email address, phone number, and any other relevant information.

Data Storage and Protection:

We utilize Auth0, a reputable third-party service, to manage and secure user authentication processes. This ensures that your data is stored securely with state-of-the-art encryption and safety measures.

Use of Data:

Your data is primarily used to:

Provide and improve our booking services. Communicate with you, including sending notifications about reservations or responding to your queries. Ensure a personalised user experience.

Data Sharing:

We do not sell your data. However, in order to facilitate certain services such as instant bookings, we may share necessary data with third-party venues. We will always obtain your explicit consent before sharing any information, ensuring transparency and trust.

GDPR Compliance:

Being based in the UK, we are fully compliant with the General Data Protection Regulation (GDPR). This means you have the right to:

Access the personal data we hold about you. Request correction of any inaccurate data. Request deletion of your data. Object to the processing of your data.

Updates to This Policy:

7. From time to time, we may update this privacy policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will always notify you of any significant changes.

Contact:

8. If you have any concerns or questions about this privacy policy or our data practices, please reach out to our Data Protection Officer at dan@bookingninja.io.